iTrustCapital - Log In

Quick Start — How to Log In

Use the official iTrustCapital web portal or mobile app to sign in with the credentials you created when registering. Typical steps:

1. Open the official website or the iOS / Android app.
2. Click Log In (or “Sign In”).
3. Enter your email and password; complete 2-factor authentication if enabled.
4. After successful authentication you’ll arrive at your dashboard to manage IRA and non-IRA accounts.

Notes on login locations

Always verify you are on the official iTrustCapital domain or official app store listing before entering credentials. Bookmark the official website and prefer the official mobile apps for convenience.

Security & Account Protection

What iTrustCapital uses to secure assets

iTrustCapital uses institutional custody providers and a closed-loop custody model for crypto and fiat holdings. This means client assets are held with regulated custodians and are not commingled with operating funds.

Best practices for your login

• Use a unique, strong password and a reputable password manager.
• Enable Two-Factor Authentication (2FA) for the strongest account protection.
• Never share your password, 2FA codes, or private keys with anyone.
• Beware of phishing emails — always check sender addresses and link targets.

Recovery & account help

If you lose access, follow the official account recovery flow in the help center or contact support directly. Support can guide you safely through identity verification steps.

Troubleshooting Login Problems

Common issues

Problems people commonly encounter include: forgotten password, 2FA device lost, or email access problems. Steps to resolve:

1. Use the “Forgot password” link on the official login page to reset your password.
2. If you lost your 2FA device, use account recovery options in the help center or contact support for guidance.
3. Check browser extensions, adblockers, or VPNs — temporarily disable them if the site won't load.

Contacting support

If self-service is insufficient, use official support channels (help center ticket, phone lines, or in-app chat) to avoid scams and ensure proper identity verification.

Best Practices — Summary

1) Always confirm you are using official links (the list above). 2) Protect your email and enable 2FA. 3) Use the help center and official phone numbers when you need account recovery. 4) Keep software and devices updated.

Quick checklist before logging in

• Verified URL or official app
• Secure password & password manager
• 2FA enabled
• Up-to-date contact details on file